Owner's Locker is the exciting new service that makes your travel to and from Orlando easier and more convenient, but don't just take it from us, check out what some of our members have to say: | | "Well, you guys done did it....you have me hook, line and sinker!!
The service was top notch. Bell services knew exactly what I was talking about when we arrived to pick my Locker up. Dropping it off was easy and painless today, too. Thanks for the heads up email that you picked it up today! Needless to say, my Florida stuff is enjoying an extended stay in balmy temps while my dirty laundry and I are back in Michigan suffering temps in the low 20s
The locker was great...it exceed our expectations on how much we can fit into it! Now that we know how big it is, we know what we can bring down next time!
Your information packet was well done and informative.
OH and don't be surprised if you hear from some friends of ours...after they saw our locker...now THEY have locker envy and want one too!
Thanks again for the stellar service and fantastic idea..."
Sue P. - Livonia, Michigan | | | "Well, you have permanent customers here! Everything for our first try went perfectly. When we checked in, the front desk reminded me that we had a locker waiting, and bell services took me back to get it.
We filled it! On check out, bell services did ask if it was going with us, and I told him that it would be picked up.
As soon as we arrived home, we had an email saying the pick up was taken care of!
We are really happy with the service! Our 2 stays in a year has now become 4, so we are doubly happy to have our locker.
In September, we will be cruising mid stay, and we already plan to retrieve some things out of our locker, and leave some things in it while we cruise."
Stephanie M. - East Aurora, New York | | | "I agree that the lockers are great! We just returned from our first trip using the locker, and it will be especially great for future trips, not having to lug all that stuff with us. We never check luggage, only do carry-ons, so we purchased full size bottles of our favorite shampoo, sunscreen, laundry soap, etc., and left them in the locker for our next visit. We also left some clothes and a pair of shoes each. So we had plenty of room for souvenirs in our suitcase on the way home!
Our locker was waiting for us on our arrival, and we just dropped it off at Bell Services on the way out. Thanks so much for this great idea!"
Dean S. - East Grand Forks, Minnesota | | | "Guys, I just got back from my first trip since signing up for your service. It's AWESOME! The bin is huge. Even with all the stuff I left in it, mine looked sadly empty when I returned it to you for storage, but I'm sure my sister and her family will help fill it on their trip in May. This is a great idea and a great service. I hope it really takes off for you and succeeds beyond your wildest dreams. I'll certainly tell everyone I know about it. Here's some more specific feedback: It was waiting as promised at Saratoga Springs. Nice touch that the check-in clerk told me it was waiting at bell services. I remembered it anyway, but the reminder will be nice for some who might forget and then have to backtrack to get their Locker.
Instructions were clear and easy to use. Locker is very roomy. It's bigger than I expected. Mine was not even one-third full when I returned it to you. The size comment is not a criticism. I'm single, so I won't have as much stuff to put it. I think a family could be happy with the size. Who knows, as you refine and I think about other things I might want to leave in Orlando, I might even fill it up eventually! I love the divided compartments and the little tackle-box internal container for smaller items. I didn't need to do so, but I really like that if I needed to I could customize the divider system to some extent. My notification before I left and the post trip follow-up email were great. I fret about details on trips. You took one worry away from me. PS I had two friends with me (not WDW fanatics like me). Even they were impressed by how well-planned and executed this service is. We're all retired military and understand and appreciate good logistical support when we see it."
Kathleen W. - San Antonio, Texas | | | "A Beta Trial member checking in and here is our story. I read about the service awhile back and signed up as this year we had 3 trips planned. We are DVC owners and plan on at least 2 trips per year. Sometimes it is my husband and I sometimes it is me and the girls and sometimes with our 2 teenaged boys. When I told my husband I signed up for the trial he of course said we don't need that, so of course I did not listen. We arrived at SSR on our April school vacation with our 2 kids and the rest of my family was arriving for another 2 bedroom unit on Sunday. I packed a 6TH suitcase for stuff I wanted to keep in the locker...Can you tell I pack light???
Well we have so much stuff in that locker and my husband now thinks it is the greatest so much so that we are really thinking of getting a second one. We never rent a car at WDW but my parents had one so in addition to what I brought down I also have 2 wine glasses in case we stay in a studio, 2 lovely bottles of Merlot and a bottle of baccardi. We have a sewing kit a first aid kit and so much stuff I can't believe it all fits...nothing like having everything you need at your fingertips....John and Brian thanks!!!!!"
Nancy D. - Groveland, Massachusetts | | | "We are Beta Trial Members too, and we have used it once so far ( leaving our things in the locker). We are going back in June, Oct, Dec/Jan. so far and when I think about packing for each trip, I get the feeling of RELIEF. All I have to pack for each trip will be clothes and shoes, sounds like a dream come true ! I have to confess I don’t like packing and it takes me days, now that all the odds and ends that we need will already be there for us and waiting upon arrival will be great. We have kids swim noodles to queen air mattress, sheets to laundry soap and all the usually stuff.
Right now the only complain I have is when can we upgrade to a bigger locker so we can do away with bringing suitcases!"
Susan K. - New Lenox, Illinois | | | "I am another very happy Beta Tester and I will absolutely continue the service when my trial is up. I usually fly down 3 or 4 times a year - sometimes it's just me, sometimes with my husband & kids, and sometimes with Sis or friends. I have tried shipping boxes which is a big fat pain in the *** and generally costs me a small fortune because I procrastinate and have to pay a premium price to get my stuff there on time. I usually don't rent a car, so I am at Disney's mercy if I need anything like medication, bandaids, or toiletries. I also have the WDW only stuff (ponchos, coffee filters, laundry tablets, umbrellas, etc) I always had to drag back & forth. I tend to overpack, but I detest dragging luggage around. I am down to a single rolling carry on now! These days I fire off an email to Brian & John, and when I get to my resort the front desk tells me I have package. My Home-in-a-Box is delivered to my room, and VOILA I am HOME. On go my fuzzy slippers, out comes the wine, corkscrew and Mickey wine glasses and I am in full vacation mode. There is no doubt that my Owner's Locker has enhanced my vacations. Oh, and I have never met John or Brian, but my experience thus far has been excellent and I feel totally confident in them."
Chris D. - Nashua, New Hampshire | | | "I think that your idea is great!! My husband and I frequent Orlando several times a year because we own the Disney Vacation Club timeshare. We just returned from a week stay in December and a week in February. We plan on returning in June 2007, September 2007 and possibly in December 2007. Right now, I keep an extra suitcase packed with things that I ONLY use for my Disney trips. This also involves me schlepping this thing down and back for only these trips. I really, really like this idea and what you’re doing. You have described me to a tee as I have also actually had to buy an extra piece of luggage just to get things home and I’ve also left things home because it was just too hard to take. And sadly, we’ve also thrown things away because we just did not have the room to add ONE MORE THING. That was disheartening. I am looking forward to possibly becoming a new customer of yours! I am just so excited about this! Thanks for taking the time to read/listen to all of this. I’m sure you’re very busy trying to get this up and running. I wish you all the best, good luck!"
April B. - Liberty, South Carolina | | | "We flew our last trip, but most are driving with a cargo trailer, so room/airline restrictions are usually not a problem. The best part to me is the not having to buy new ponchos, water bottles, ears, etc, because they got forgotten at home. I also packed some special mugs, plus the basics: coffee, tea, sugar, creamer, dish soap, room/fabric spray. We put in a large Brita water filter because none of us like the water and we hate paying for what comes out of the tap for free.
We just refill our cheapie water bottles with cold, fresh, filtered water and we're good to go! The locker really is a good size, and if you pack it right, you can get a LOT in there. Oh, and I never understood why people would bring their own sheets, but I gave it a whirl this last trip and WHAT A DIFFERENCE it made in our rest levels! No more stiff, itchy, flat sheets popping off underneath us in our Princess and the Pea-esque sleep! Without the Locker, I probably never would have bothered, but my sheets are now safely ensconced, waiting for our next trip. It really is a brilliant concept."
Dawn G. - Valley City, Ohio | | | "I am also a beta test member. I "usually" go to Orlando once a year and it is a solo trip. But I am always dragging my stuff to UPS for shipping there and back so I don't have too much luggage to lug around. When I think of the UPS costs plus the gas there and back plus the cost of shipping back I am easily up to $50. If I choose not to ship back, I usually dump the stuff and that is a waste of money, too.
Once I tried out Owner’s Locker, it was like a bit of heaven! What a relief to leave my stuff there and to know I can get it back on my next trip. This year is a busy Orlando one, we will be there in August, January, April and again in August. I will be so happy to leave my ponchos, neck coolers, insulated water bottles with holders, etc. I am even going to pick up a twin air mattress in Orlando and pack that in my box! I love that I can have my hand soap that I like, my shampoo and conditioner and anything else that my heart desires. You wouldn't believe how much stuff can fit in the locker!
Best of all is the personal service!
I honestly think $99 per year for one visit is worth the convenience and comfort of having all your stuff with you."
Joy J. - Brooklyn, New York | | | "I'm a beta-tester and very impressed with the quality and customer service. The box may not sound all that big, but it holds a lot. I didn't even fill it 1/3 of the way. I could easily leave an air mattress and small pump, plus the sheets. Would it hold an Aerobed queen size? Probably not with all the other stuff like ponchos and toiletries, but it's surprisingly roomy. Nice part for me is knowing the poncho, water bottle strap, moleskin and the other easy-to-overlook-when-packing stuff is waiting for me. Best of all, I have enough laundry detergent/dryer sheets to not have to worry for quite a while. Even after the beta test is over, I'll pay for the convenience. If I can afford DVC, I can afford this!"
Kathy W. - San Antonio, Texas | | | "I am no longer skeptical. The owners locker was waiting for me when we checked into SSR. The cast member even said she had a note in her computer that our locker was waiting for us at Bell Services.
I was able to fit everything that I had packed in a 22" suitcase into the locker. We even added a few more items during our stay to keep in the locker and we still have more room. YEAH!
I had an email when I returned home saying my locker had been picked up and was safely stored away.
This is going to be so nice to have "home" items waiting for us each time we go on vacation. I can't wait to just pack clothes for our next DVC vacation!"
Roxann S. - Beaverton, Oregon | | | "It was so exciting to arrive at Boardwalk Villas in Walt Disney World and have a locker waiting for me at check in. As soon as I told the woman at registration my name she said "oh there is something here for you". They brought the locker up with my luggage.
I was able to fit a lot in the locker, and it's going to make my Disney travel experience better, I am sure. Now I won't have to fill up small bottles of shampoo, conditioner, laundry soap, etc, I have full sized bottles waiting in my locker. I love fresh flowers, and one of the heaviest things in my suitcase was a glass vase that I took back and forth to my Villa at Boardwalk. Now that vase is in my locker, my load is lighter and now there's no worry about the vase breaking in my bag.
This is a great service, I recommend that others take advantage of it."
Marilyn G. - Spring Valley, New York | | | "We packed a whole suitcase of stuff to leave in our locker when we went to Disney last month. I have a detailed list of everything we left so that come December and our next trip, we'll remember what we don't have to pack! We actually filled the locker with the stuff we brought and the stuff we bought at Walmart when we got to Florida.
We loved having the locker waiting for us when we got to VWL and then just dropping it off at Bell services on the morning when we left. I had an email by the time we got home telling us our locker was also back at home in the warehouse. EXCELLENT communication on the part of the service owners.
That empty suitcase we had for the trip home? Not so empty. We filled it with Disney merchandise, some of which will be Christmas presents. That's the real danger as far as cost- having an empty suitcase!!!"
Karen L. - Menomonee Falls, Wisconsin | | | "I am the atypical Owner's Locker owner. I am a single traveller who travels to Orlando anywhere from 2 to 10 times per year, on both leisure and business travel.
I am away from home up to 300 nights/year, and I have learned that vacation is not a time to skimp on comforts from home.
My locker is filled with items which make me feel like I am at home, from a duvet to sandwich maker to milk frother for my morning latte.
The cost is in line with what I currently pay to ship items all around North America while travelling.
And like the others, I can personally vouch for John - he is an entrepreneur who has discovered a new type of business, and will do everything to ensure that things work well."
Sabine E. - Vancouver, British Columbia | | | "Curses, John and Brian! I thought that I would find the locker a help during the trial period but, as you know, I really thought that my old system of storing everything I needed to bring to WDW in one place at home and packing it into an extra suitcase was just fine. I didn't think I would find the locker useful enough to warrant the cost in the long term.
We've just returned from a 6 day trip to the World and left a completely full, and now apparently indispensable locker behind. Who knew? I really didn't think I'd be so thoroughly convinced, especially this early, that I couldn't live without the darn thing.
It turned out to be so wonderful to pack it up with all the flotsam and jetsam of our trip, knowing that the disposable ponchos, laundry detergent, paper plates and a million other items that we gather for each trip would be waiting for us when we return next time. Basically, the Disney stuff went into the locker, and our clothes and souvenirs came home. It was particularly helpful to have a way to store things like a partially full bottle of mouthwash upright in the locker. This is something I probably would have discarded in the past, worried that it would leak in my suitcase.
Unlike previous trips, I threw out almost nothing.I still can't figure out why this system seems lightyears easier, but it does. I'm going to keep an open mind in the next couple of years, balancing convenience with cost (since I'm pretty cheap.) But overall, I was really surprised at how quickly we decided that we need our locker. Congratulations - I think you've got a winner here!"
Kim W. - Reston, Virginia |
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