Owner's Locker - FAQ's

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Pricing and Plans
How much does STORE YOUR CLUBS by OWNER'S LOCKER cost?
There are three parts to our pricing.

1. There is a one-time Membership Fee which covers the cost of picking up your golf clubs for the first time, labeling them with our bar codes and bringing them to our climate controlled warehouse. The cost of the Membership Fee is $25.00

2. There is an annual fee to store your golf clubs in our climate-controlled warehouse. You choose between the $99/year Standard Plan which includes storage and one free round trip Visit per year (additional Visits are $25 each) and the $179/year Plan which includes storage in our climate controlled warehouse and unlimited round trip Visits.

3. If you choose the Standard Plan and want to have your clubs delivered more than once per year, the fee for each extra round trip Visit is $25.

What is included in the STORE YOUR CLUBS by OWNER'S LOCKER Membership Fee?
The Membership Fee is a one-time expense and it includes the pickup of your golf clubs at the end of your initial visit. When we pick them up, we attach one of our labels with a unique bar code and take transport them to our climate-controlled warehouse for safe storage.

What are the STORE YOUR CLUBS by OWNER'S LOCKER Annual Plans and what is the difference between them?
We offer two plans that provide for the storage of your golf clubs and their delivery and pickup for Visits you schedule. The Standard Annual Plan costs $99.00 per year and covers storage of your golf clubs in our climate controlled warehouse and includes one round trip Visit per year. Additional round trip Visits will be billed at $25.00 each. The Premium Annual Plan costs $179.00 per year and includes unlimited round trip Visits.

When am I charged for my STORE YOUR CLUBS by OWNER'S LOCKER Membership Fee, Annual Plan, and Visit fee?
We want people to sign up for STORE YOUR CLUBS by OWNER"S LOCKER as early as possible and schedule the initial pickup of your clubs as early as possible. One of the ways we try to accommodate our Members is to delay charges whenever we can.

The Membership Fee is payable one month prior to the date on which you'd like us to first pick up your golf clubs. If you sign up and your initial Visit is less that 30 days away (or if you’re already at the resort) your credit card will be charged immediately.

The fee for your Annual Plan is payable on the day your golf clubs come into our warehouse after your initial Visit. This date will become your Anniversary Date and your card will automatically be charged for your Annual plan every year on this date.

Additional Visit fees are charged seven days before your golf clubs are scheduled to be delivered.

When you sign up for STORE YOUR CLUBS by OWNER'S LOCKER, you provide us with your credit/debit card details and all of the charges you incur will be charged automatically to card we have on file.
As a web-based business and to keep our administrative costs down, credit and debit cards are really the only way we can accept payment.
We hope you understand and apologize for any inconvenience this may cause.

What if I cancel my trip and forget to cancel my Visit with STORE YOUR CLUBS by OWNER'S LOCKER?
If you cancel you trip and don’t tell us at all, it will count as your yearly free Visit...or you will be charged the full Visit fee if it is a paid extra Visit. If we have retrieved your golf clubs from storage, delivered them to your resort and then picked them back up and returned them to our warehouse, in essence we’ve done everything we would have done if you had showed up.

But if you cancel or modify a Visit before your golf clubs have been delivered there will be no penalty at all. To be safe, it would be wise to cancel a Visit 24 hours prior to their scheduled delivery to make certain that you avoid being charged for the Visit.

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