I just returned from a week at WDW. I had the Owner's Locker delivered to Pop Century for my check-in on Saturday Feb 24. I checked in about 10 am and wasn't sure if the Locker would be there yet, and we wanted to get to the parks ASAP, so I didn't ask at that time. Went back to get it about 9 pm. First I went to the Luggage Service window outside in front, told them there should be a big blue plastic box for me, but the CM didn't really know what I was talking about. He went and got his supervisor, who told me to check at the front desk. Thankfully the front desk wasn't busy at that time, so I went up to a CM and asked if there was a big blue plastic box with my name on it delivered earlier in the day. That CM looked at the computer and said nothing was noted there, then went in the back to check. She came back and told me to go ask at Luggage Service. I told her that they told me to come to the front desk, so she went in the back to ask someone else, who then came out with the Locker.
In a way I really expected all of this with Pop being a non-DVC resort, but I figured it would be good to test the system.
On Sunday I checked out of Pop and into Old Key West. I transported my Locker myself since I had a van. I could see how it might be a problem to transport it yourself if you have a smaller vehicle. Luckily Disney can do it for you if you are changing resorts.
We filled up the locker with all sorts of stuff: Laundry detergent, ponchos, light chasers, pins, lanyards, and a host of other things.
I checked out of OKW on Friday morning, and I used my vehicle to take the Locker up to the front of the resort and dropped it off with Bell Services. That CM knew what it was and said he would hold it for pickup.
A couple of observations/thoughts:
It would be nice if there was a notation in your reservation that something was delivered for you so that it could be retrieved easily at checkin and the checkin CM would know about it. It seems like this is how it is supposed to work, but in my case there was nothing noted at checkin, and I'm not sure if this was because I checked in before it was delivered. If it was there when I checked in, then Disney needs to be more diligent about noting things in the reservation. Actually I have had experiece with this aspect before where a delivery for me was supposed to be noted when I checked in and it wasn't, and this was at the Beach Club.
I stored about 5 ponchos in my locker. They had been used during the week, and were wet when I was packing up my locker. I made sure to carefully dry them, since I figured a wet poncho in the locker with no airflow won't dry well and probably will grow mold and smell. Wet ponchos might actually turn out to be a bigger problem that food, etc.since it's pretty sensible not to put food in your locker, but moist ponchos might be overlooked. I also folded mine and put each one into a quart ziploc bag, this way they took up much less room. Maybe the new locker design could incorporate small air vents in the sides to provide some airflow.
I think the zip-ties and lid design were relatively secure, but I could see the possibility, though unlikely,of Bell Services dropping the locker and it the zip-tie breaking. Also the plastic pouch containing the delivery name and resort wasn't secure; if the paper fell out it might be difficult for the luggage staff to find the Locker.
I loved the small plastic organizer inside. One suggestion would be to include several ziplocs as well (see poncho comment above!).
That's all I can think of at the moment, I will update if I think of anything else.