I returned from an extended trip to Disney on February 11, 2007.
We arrived at Old Key West on February 1, 2007. My sister and I both had locker's waiting for us.
There was a small amount of confusion from bell services in regards to trying to explain what the locker looked like so that we could pick it up. I'm assuming it is/was because the service is so new.Our bell hop had not seen oneup until that time and we did not have a luggage ticket toturn in. We actually had to enter the luggage storage facility with her so that we could take a look which we quickly spotted.
Of course, the bell service person wanted to know all about it so my sister and I explained what it was, how it worked and to be on the lookout because more were sure to follow.
I, personally, liked the size of the locker. The separator made packing items easy. Now, I know my shampoo, lotion and sunblock are not going to get knocked over and leak all over my paperproducts. I did manage to pack my locker pretty full. I did have a bit of difficulty getting my lid to stay on. Perhaps, if there was a "lip" to hold the lid in place. It was actually the seals that I put on that gave me the secure feeling thatmy lid wouldn't fall off.
The small compartmentwas perfect for nailclippers, thread and needles, neosporin and bandaids, bobby pins, safety pins and even a small pair of scissors. Things that might get lost at the bottom of the locker.
Now, I'll add this little piece abouthow we used ittoo
We stayed in a DVC studio this time to save some of our points. Studios do not have a washer and dryer. On the last day of our trip my wonderful husband surprised me with an extended stay of 4 additional days. This meant clothes NEEDED
to be washed however we did not have a laundry basket. That's when my husband had the great idea that our locker was the perfect size to transport the clothes from our studio to the laundry facilities. So, our locker doubled as a laundry basket for part of our trip.
Now, I'm obviously not going to empty my locker every trip just so I have a laundry basket but it did give me another idea of what to add to my locker next trip. I'm going to pick up one of those mesh baskets that can fold down to barely nothing and store that in my locker for just such occasions.
Lastly, I CAN NOT
say enough good about the service!! The customer service was stellar!! As I mentioned, my wonderful husband surprised me with an extended stay. One call is all it took to set up the extension with Owner's Locker. I can't remember if I talked to John or Brian (I'm thinking Brian
) but they were so very accommodating. They did not sound put out by the inconvenience of changing our pickup date but insteadwere excited for us! It was a pleasure to actually get to speak with the owners. Then, to add another twist to our stay, we actually changed resorts and moved over to Saratoga Springs for 2 nights. That was not a problem either. I put in another call to let them know where the locker was going to be for pick up. Again, they did not sound inconvenienced or put out they simply stated that it was not a problem and wished us more fun!
When dropping my locker off at Saratoga Springs there seemed to be just a tiny bit of confusion on that end too with the bell services. I explained a few times that I
would not be picking it up but that it was going to be picked up by Owner's Locker
which I showed was printed on the side of the box.
Things must have worked out o.k because when I got home there was an email waiting for me telling me that my locker had made it back to the warehouse safe and sound. I was a little relieved only because I wasn't sure if Saratoga Springs knew what they were doing. LOL.
All in all, my experience