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March 17, 2008

A Tale of two Families (with apologies to Charles Dickens) Chapter 2 Arrival

If you missed them, you can read the Prologue to this tale as well as Chapter 1 by clicking on the purple links.


The Miller’s plane touched down at Orlando international Airport at 9:15 am and, ironically, the Talbot’s plane had already pulled up at the gate and they were making their way out of the plane. Tom and Susan Miller had discussed whether to use Disney’s Magical Express and decided they’d rather have a rental car for flexibility.

The Talbot’s had signed up for Disney’s free ride to the resorts but were in a quandary. They were so late checking in that they had no idea whether their luggage even made it on the plane. And, they needed to do a major Target run to stock up on the items they’d need for the trip and replace a lot of the things like swim goggles that they couldn’t find in their rush to pack. So they would need a rental car as well.

It was the best of times…

There’s nothing like seeing the palm trees and smelling the smell of Florida. The Millers—and especially their daughters—had huge smiles on their faces as they strolled off their flight from Chicago. The Orlando airport just says “welcome” when you walk into it. They strolled right past Baggage Claim B since all they had were their carry-on bags and walked across the road to one of the rental agencies that had cars right at the airport. Tom could be frugal and he knew he could get save some money on a cheaper rental car but vacation time was precious and he really didn’t want to deal with shuttles or long lines to get a car. So he had a rental car where all he had to do was show his license as they pulled out of the parking garage. The twins flipped a coin to see who would choose the color of their rental car.

In 10 minutes they were heading out of the airport and 40 minutes later they pulled up at Disney’s Beach Club Villas. It was so nice not to have to stop and buy all of the things they would need for their stay. Being able to go straight to the resort was heaven. There were lots of good aspects about having an Owner’s Locker and not having to spend an hour in a K-Mart as soon as they arrived was one of them. Their room wasn’t ready but that didn’t matter. The front desk staff mentioned that a package had arrived for them (the gifts for the twins Susan had shipped to the resort) as had their purple Locker. They got a card with a number to phone to see when their room would be available and left their carry-ons with bell services. Even though they knew it would be crowded, the twins wanted to go to the Magic Kingdom so off they went. They woke up in Chicago and were in a park before noon. Not bad at all. They got fast passes for Space Mountain and headed over to see the enhancements made to the Haunted Mansion.

It was the worst of times…

Janice Talbot was in a major panic worrying about their luggage. She and Chris had argued about whether they should leave the special yellow Disney luggage tags on since they were now going to be renting a car. Would Disney transport their luggage if they didn’t ride on the Magical Express bus? Chris assured her that they would. But they still had wait in Baggage Claim A, though. Jet Blue had refused to allow them more than one carry on so there were two pieces of luggage that needed to be collected before they could leave. It could have been worse, Janice mused. United and U.S. Air were now charging for extra checked bags. But since they would need to rent a car, it didn’t really matter that they had to wait for some luggage. Chris headed down one level to rent a car.

Not much else had gone right, so Chris Talbot wasn’t surprised at the long lines at the rental car counters. Of course, if he had known he needed to rent a car, he could have reserved one in advance. And if they didn’t have so darned much luggage, they wouldn’t have needed the extra taxi to the airport. And if they didn’t try to carry too many items on the plane, they wouldn’t have had to check extra pieces at the gate. And if they were able to find all of the things they only use while in Orlando, they would need to make a special trip to replace them once they arrived. Which meant they probably wouldn’t have needed a rental car in the first place. Which I guess is what makes this tale interesting. It certainly seemed like the worst of times for the Talbots.


The Talbots woke up that morning on Long Island and were just about to leave the Orlando airport at noon. I guess it was better than driving all the way from New York. Chris finally got a car rented, they hauled all of their luggage down to the rental car shuttle bus, loaded it on the bus, then off the bus and crammed it into the minivan they rented and headed for Walt Disney World. The kids were anxious to get to a park and were arguing over whether they would go to Animal Kingdom first or EPCOT. Chris and Janice just wanted to get to their resort….but unfortunately they needed to make a couple of stops first.

It crossed Janice’s mind to mention to Chris that none of this mess would have happened if he had been more receptive to the idea of using Owner’s Locker. But she thought better of it. Chris was not in a very good mood anyway and it was better to let him come to that conclusion on his own. Maybe one day he would.

JDVM
www.ownerslocker.com

March 16, 2008

Happy 5th Birthday, Tagrel!

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We would like to congratulate Tagrel on it’s fifth anniversary.

“Uh, what’s Tagrel?” you say?

Well first of all, it’s supposed to be pronounced Tah-grell with the stress on the second syllable—but more on that in a minute. And it’s the brainchild of this guy, Dave Card. Dave doesn’t always wear a Santa hat. I just think this photo captures the essence of Dave.

While Brian and I have been around Orlando and Walt Disney World more than we care to admit, we really had only a passing knowledge of the huge fan community that had grown up around it until we started Owner’s Locker. We had heard of a couple of unofficial WDW websites but certainly never dreamed that there were over 350 of them.

When we began the process of trying to understand how this unofficial community functioned, several names kept popping up like The DIS, MouseSavers, and AllEars. And Tagrel. Tagrel? What is that?

Well, it turns out that Dave Card is quite the pioneer in on-line communities and wanted a user name that was unique for use the sites he frequented. That’s where Tagrel came from.
More importantly, Dave was right at the forefront when the on-line Disney fan community first began. And then, as social networking became more popular (and a lot of sites shunned this phenomenon , Dave gravitated toward his own site and Tagrel the site was born. Exactly five years ago today, in fact.

Tagrel is a fun site, full of a lot of nice, very friendly people. It’s not a huge business. It doesn’t have an axe to grind; no position to push. It’s just a warm and fuzzy retreat that a lot of people are quite passionate about. It’s quirky but inclusive if that makes sense. That’s why the photo of Dave says so much.

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The best way I can define the site is to say that you really have to visit it to understand it. And these photos will give you an idea of what the folks at Tagrel are like. Have a look at the way some of their Lockers come back into the warehouse (I leave it to you to find out why there’s a penguin on them!).

Oh, and no one pronounces Tagrel the way Dave intended. In fact, the last time I spoke to Dave, even he had given up. No more Tah-grell…it’s just Tagrel…and we hope it lasts a long, long time.

Thanks and congratulations, Dave…and Happy Birthday, Tagrel!!


March 13, 2008

Owner's Locker Listed in "New Products"

In the March issue of Home Based Travel Agent, Owner's Locker is featured in the New Products section:


 

"New Products

Mar 1, 2008Home-Based Travel Agent

Do you have clients who take their families on an annual visit to Walt Disney World in Orlando? A convenient new service called the Owner's Locker allows frequent visitors to Orlando to store personal items between trips—a dream come true for families who have young children or that like to use their own toiletries and supplies on vacation, without the extra packing and baggage to carry. Owner's Lockers are specially designed air- and water-tight containers that store personal items such as toiletries, an air mattress, a coffee maker, sporting goods—just about anything nonperishable. The service includes pickup and delivery of the container from the guests' resort as well as safe, temperature-controlled storage until the next trip to the area. Owners pay a one-time $75 fee, which covers the locker and the initial delivery and pickup, plus an annual fee of $99. Visit http://www.ownerslocker.com/.

"





 

Neat, huh? Our thanks to Debbie Strong, Story Editor for Travel Agent Magazine and Home Based Travel Agent Magazine

 

JDVM

www.ownerslocker.com

March 7, 2008

Help Owner's Locker Support Deb Wills' Cancer Walk

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Many of you know who Deb Wills is.  She runs a great site called AllEars and she’s been a fantastic friend of Owner’s Locker.  She has been extremely helpful to me and Brian and we thoroughly enjoy working with her AND we feel like we have a true partnership between Owner’s Locker and AllEars.  Our presence on her Rate and Review page was Deb’s idea and let’s just say we think it’s fantastic.

 

But you may not know that Deb is a breast cancer survivor.  In fact, next month, it will be 22 years since she was diagnosed with stage 2 breast cancer and was given a 50/50 chance of surviving 5 years! 

 

Raising funds for breast cancer research is extremely important to Deb and us as well.  So Owner’s Locker wants to challenge you to contribute and we will match our Members’ contributions 50 cents on the dollar up to a maximum Owner’s Locker contribution of $250.  So if one of our Members donates $50, we will throw in $25 making the total donation $75. Or if you contribute $25, we'll add $12.50.  Together we can contribute $750 to Deb’s goal of raising $35,000!

 

Deb supports the Avon Walk for Breast Cancer and this years’ walk is May 3 and 4.  Please join us in supporting Deb and this worthy cause.

 

You can read more about Deb’s walk on this page in her site.  And you can contribute by going to this page on the Avon Walk for Breast Cancer site.

 

Please send us an e-mail letting us know the amount of your contribution so we can make our matching contribution.

 

Thanks!!

 

John and Brian

March 3, 2008

Orlando Today--A Hidden Gem of a Magazine You Might Never See

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There’s a seriously cool magazine all about the Orlando attractions area that you’ll never see if you’re staying on Disney property. It’s called Orlando Today and judging by this cover of the Spring, 2008 issue, you’d think it would fit right in on a coffee table at a Disney Vacation Club suite. There’s even a full page ad for DVC on the inside back cover. But the magazine covers things other than Disney so to see it you’d have to be staying in a non-Disney hotel.
We have a full page presentation on Owner’s Locker in this issue. It’s our first serious attempt at mainstream media marketing and we’re anxious to see how it works. It’s also part of our effort to get the word on Owner’s Locker to a broader audience.

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This issue of Orlando Today has articles about the new Sea World water park, Aquatica, the new Simpsons attraction at Universal and a new adventure called Jungala at Busch Gardens. There are even a couple of Disney stories about the renaming of the Studios and the Year of a Million Dreams.

There are also stories on area restaurants Bergamo's where the waiters are professional opera singers and the Melting Pot and an area golf course, Falcon’s Fire.

And, of course, there’s the piece on Owner’s Locker!

You can’t subscribe to or buy a copy of Orlando Today. But, you can read this issue by clicking on this Orlando Today link. It’s a chunky file and may take a while to download but I think you’ll like it.

Or, you could just stay in one of these resorts and get your very own free copy:

Downtown Disney Hotel Plaza
-Best Western Lake Buena Vista Resort Hotel
-Buena Vista Palace Hotel & Spa
-DoubleTree Guest Suites in the Walt Disney World Resort
-Regal Sun Resort (formerly Grosvenor Resort)
-Hilton, located in the Walt Disney World Resort
-Royal Plaza in the Walt Disney World Resort

Vacation Clubs and timeshares
-Wyndham Bonnet Creek Resort
-Wyndham Vacation Resorts-Cypress Palms
-Sheraton Vistana Resort, Lake Buena Vista
-Sheraton Vistana Villages, International Drive
-Hilton Grand Vacations Club on International Drive-Orlando
-Hilton Grand Vacations Club at International Center Sea World
-Vacation Village at Parkway
-Cypress Pointe Resort
-Club Sunterra Grand Beach Vacation Resort on Lake Buena Vista
-Silver Lake Resort
-Star Island Resort and Club
-Summer Bay Resort Orlando
-Celebrity Resorts Orlando
-Celebrity Resorts Lake Buena Vista

Hotels
-Rosen Centre Hotel
-Rosen Plaza Hotel
-Rosen Shingle Creek
-Sheraton Safari Hotel and Suites Lake Buena Vista
-Four Points by Sheraton Orlando Studio City
-Best Western Lakeside
-Radisson Resort Orlando-Celebration
-Home Suite Home Nikki Bird Main Gate
-Orlando Sun Resort by Lexington
-Orlando Metropolitan Resort (formerly Radisson Barcelo)
-Crown Plaza Universal