So, Why Don’t You Charge Me As Soon As I Sign Up?
Well, the short answer is that WE wouldn’t want to be treated that way so we’re not going to treat YOU that way.
If you sign up to become a Member of Owner’s Locker, we don’t charge you right away. In fact, we won’t charge you for your annual storage and delivery plan until your Locker comes into our warehouse loaded with your personal items AFTER your first Visit. Some people have suggested that your storage year should begin the moment that you sign up. I guess we could do that; but it just doesn’t seem quite fair.
You see, we’re not just looking at making a quick buck. We want to establish a long term relationship with our Members. We want any surprises to be pleasant ones. I learned a long time ago in my career that there really isn’t anything wrong with a win/win relationship---and that’s what we’re striving for at Owner’s Locker. For a business relationship to last, BOTH parties need to think they are being treated fairly every time they write a check or cash one. We deal in credit cards, I know, but you know what I mean.
Clearly, it helps us if you tell us in July that you’re planning to visit in December. But, to be honest, our systems can handle your requests no matter when you tell us. I think more importantly, it’s better for you if you can schedule that visit (along with lots of others) on your Dashboard and change your arrival date or departure date or as many times as you’d like without any penalty. It puts you in control. And that’s what we want.
So when you sign up to be a Member of Owner’s Locker, your Membership Fee won’t be due until 30 days prior to your initial Visit. Your Annual Plan (or Premium Annual plan) won’t be due until after your initial visit. If the plan you choose requires payment for additional Visits, you’ll be charged the day you arrive. That makes sense to us and we hope it does to you, too.
JDVM
www.ownerslocker.com
